Philippines had made its way in the competition of being the best destination for BPO and KPO industries. The growth of the Philippines’ outsourcing industry is not just cause of growing numbers of call centers but also from the maturity and development of our information technology.
BPO and KPO companies opted to do business in the Philippines not just because of the low cost maintenance of their business but something more behind the cost. Investors come to Philippines because they were able to discover the beauty of this country. Philippines is situated in the heart of Asia. Making the position of the Philippines accessible to different world’s capital city. The country is sited where east meets west and get away road of more than 500 million Asian.
Being an archipelago, Philippines offers the best of its natural resources such as sea, sand and forest. But the most essential natural resources of the country is it people. Having 94% literacy rate and 3rd largest English speaking country it makes Filipinos suitable for the job. The filipinos can work hand in hand with their foreign counterparts because they have the knowledge of the language and innate character of friendliness.
Philippine government from the start of KPO and BPO industries committed itself in providing a conducive environment of trade. They give tax incentives and exemptions to the companies who want to invest in the country. In addition, operational cost such as wages, electricity and telecommunications is much lower compare to US counterparts. Multinational companies currently outsourcing to Philippines said to have a cost saving up to 40%.
When it comes to infrastructure and communications Philippines is never left behind. Philippines is highly accessible by air, land, water and including cyberspace. Communication provides redundant international connectivity 24/7 with fiber optic cable as primary backbone network and satellite as backup. Economic reforms emphasize regional growth, converting remote areas into business centers. The landmark BOT legislation allows private investors to build and operate infrastructure, then turn it over to the Philippine government after a set period of time.
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