Philippines is still recognized as a developing countries in the world because of its several political and economic instabilities. The country is knows for the negative publicity being relayed and exploited by the media. This downbeat information about the country creates a negative effect both on its tourism and economy.
Philippines is a good example of generalization mentality victim. If a particular situation is happening in one part of the country it doesn’t speaks about the totality of the country. This inhibits investors from taking advantage of the wonderful benefits of setting up business in the country. However despite all these challenge. The BPO industry remains to be strong and continuously growing due to the government’s commitment to protect the industry. Moreover, the present government is doing its part in keeping the peace and order of the country to assure investors and companies that there will be no anarchy and chaos. The government is committed in realizing the potential of the industry.
The government is also taking strides in improving the language and communication capabilities of the Filipino workforce. Across the educational system of the country, English proficiency of secondary and college students are given much attention.
The negative propaganda against the country was changed by showing other countries that the government can maintain peace and order for its people and investors. In fact, the President of the country is deeply involved in promoting the country as best destination for outsourcing. Through her guidance number of investors flanked the country to place their money in the BPO market. If this budges will be augmented by cooperation the promise of this industry will be fulfilled by employing millions of Filipino until 2010.
http://www.majorarticle.com/Article/Call-Centers-and-the-Situation-of-the-Philippines/91665