Logicall’s security infrastructure has Global Standard equipments and tools to best support your business solution. Redundancy for all business critical systems.
o Redundant control processors are employed on all LAN switching and PBX systems.
o All firewalls utilize failover for redundancy on power, and servers are deployed as redundant pairs and utilize redundant hardware from Tier 1 providers (HP).
o Our multiple E1 allows the network to react to failures and automatically providing the ability to re-route voice and data traffic to redundant circuits quickly and efficiently.
o Logicall utilizes redundant server capacity, enterprise back-up standards, UPS and generator power sources.
o Disaster Recovery Plan.
o Access control list, anti-virus systems, and firewalls which utilize failover for redundancy.
o Customer care area, and customer transactions included 24×7x365 security, alarms, asset management and anti-theft protection, secure-client specific customer care area, paper shredders, closed-circuit television monitoring and recording, and inbound and outbound voice conversation recordings. Access restrictions and monitoring includes:
§ Employee/ Non-employee identification badges, guest/ visitor logs, and authorized personnel escorts.
§ Unique user ID’s and passwords, and restricted access to printers, removable media, and the Internet